Locked devices

Unlock your phone

A vast majority of our phones are unlocked, meaning that handsets you purchase from Warehouse Mobile can be used with other networks. Some of our older devices will still be locked to Warehouse Mobile, however, it is free to unlock

How much does it cost?

It costs nothing to unlock a Warehouse Mobile device!

What do I need to do to unlock my phone?

  • Get your IMEI number: an IMEI number is 15 digits long and can be found by dialling *#06# into your phone or by looking under your phone battery.

  • You will need to request an unlocking code by calling 800 from your Warehouse Mobile or 0800 284 800. This request must be made using your Warehouse Mobile SIM.

  • Take care when entering your unlocking code - if it's entered incorrectly more than 10 times you will no longer be able to use your phone on any network.

  • Once you have your unlocking code you will need to follow the relevant instructions for your phone. The Customer Care team will be able to assist you with this.