Your Warehouse Mobile SIM should work as soon as you put it in your device. That said, there are always some exceptions, particularly if you bought your phone overseas.
Top Tips for maximising coverage and speed:
Check you have the latest software for your device - this ensures your phone performs at its best and automatically applies the right settings for Warehouse Mobile.
Check data roaming is switched on – this allows you to access the Internet, email and MMS messaging across our entire network. It doesn’t cost any more to roam within NZ.
Ensure network is set on automatic – both network mode and operators/selection should be set to automatic.
Check your APN settings - your Access Point Name should be ‘internet’ in order to work across our entire network.
Mobile network settings
apple
Find your iPhone APN settings by following these steps:
1. Open your iPhone Settings 2. Now Select Mobile 3. Then tap Mobile Data Network
Your APN settings screen should look similar to the image below.
Connect your mobile to the internet or set up tethering
• Leave the username and password fields blank. • APN: internet
Set up photo and video messages (MMS)
• Leave the username and password fields blank. • APN: warehouse-mms • MMSC: http://mms.warehousemobile.net.nz:48090 • MMS proxy: 118.148.1.118 • Leave the MMS max message size as default size • Leave the MMS UA Prof URL field blank.
Samsung
Find your phones APN settings by following these steps:
1. Open your phone Settings 2. Tap Connections 3. Then tap Mobile networks 4. Now tap Access Point Names 5. Tap internet
Your APN settings screen should look similar to the image below.
Connect your mobile to the internet or set up tethering
• Leave the username and password fields blank. • Name: internet • APN: warehouse • APN type: default • Ensure APN is enabled
Set up photo and video messages (MMS)
• Leave the username and password fields blank. • APN: warehouse-mms • MMSC: http://mms.warehousemobile.net.nz:48090 • MMS proxy: 118.148.1.118 • MMS port: 8080 • Leave the MMS max message size as default size • Leave the MMS UA Prof URL field blank.
OPPO
Find your phones APN settings by following these steps:
1. Open phone Settings 2. Tap Mobile Network 3. Tap the SIM 1 (or SIM 2 if cofigured) 4. Tap Access Point Names 5. Now tap the plus symbol on the top right
Your APN settings screen should look similar to the image below.