Things to know about 5G

What is 5G?

5G stands for ‘5th generation mobile network’. 5G creates opportunities to connect almost anything and everything from fridges to garages, all thanks to this generation's massive improvements in wireless technology. It will also help getting things done faster including faster download and upload speeds and more reliable streaming quality.

Who can use 5g?

Any Warehouse Mobile customer who has a 5G mobile device with its software updated to enable 5G and is within 5G coverage will be able to access the network. Our network has already rolled out across select parts of the country and continues to expand.

What are the benefits of 5G?

We want our 5G network to enhance experiences for our customers, helping them do what they want to do, from wherever it suits them. Whether that’s faster streaming download speeds, zippier gaming experiences, reliable remote working for those on-the-go employees, or the ability to handle more people online at one time, we think 5G has something for everyone.

How do I get 5G?

You'll need a 5G capable phone, with its software updated to enable 5G, and you will need to be in an area where there is currently 5G coverage to use the network - which you can check on our coverage map.

Why am I seeing a 5G symbol in the corner of my phone?

It means you're using 5G! Customers with 5G capable handsets with the relevant software update will have 5G if they are also in a 5G coverage area.

Who is Warehouse Mobile working with to enable 5G?

Our network is provided by 2degrees. 2degrees has partnered with global leader in 5G Ericsson, and 2degrees are the only NZ carrier to partner with them for radio access network (RAN).

Is 5G safe?

There are a few rumours swirling around about 5G turning sheep into washing machines, and generally flipping things upside down. While some of these concerns are perhaps farcical, at 2degrees we take security seriously. Like 2G, 3G and 4G before it, 5G technology has been rigorously tested by independent organisations to make sure it doesn’t impact the health and wellbeing of Kiwis.

Here’s a list of international websites which provide more information:

How is 5G different from 4G and 3G?

5G is faster and is built to relay more data than previous generations (4G and 3G). It has the potential to enable super-fast downloads, reduce latency to a minimum, and offer exceptional reliability.

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