Standard rates
Standard rates
- These specific terms and conditions apply in addition to the Prepay Terms and Conditions.
- The rates and conditions apply when you use your Mobile Phone in NZ with a standard Warehouse Mobile SIM card.
- All rates include GST.
Voice Calls |
Rate (incl. GST) |
Basis of Charge |
National Voice Calls |
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Voice call to any standard NZ, Australia and selected international mobiles, any network, anytime |
$0.08 |
Per minute Part minutes are rounded up to the next whole minute |
Voice call to a standard NZ, Australia and selected international landlines, anytime |
$0.08 |
Per minute Part minutes are rounded up to the next whole minute |
Voice calls to Fiji and Ireland |
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Voice call to any standard mobile or landline |
$0.69 |
Per minute Part minutes are rounded up to the next whole minute |
Voice calls to the rest of the world including Tonga and Samoa |
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Voice call to any standard mobile or landline |
$1.44 |
Per minute Part minutes are rounded up to the next whole minute |
Voicemail |
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Voice call to your voicemail account |
$0.20 |
Per call |
SMS (Text) & MMS (Picture Message) (SMS is a text message up to 160 characters) (MMS is generally a Picture/Video message up to 300kb but can also include messages which contain emojis, exceed 160 characters or are sent to multiple recipients because some handsets are configured by handset manufacturers to send such messages as MMS and not SMS) |
Rate |
Basis of Charge |
SMS to any standard NZ or OZ mobile (excludes premium SMS services) |
$0.08 |
Per SMS |
SMS to any international location |
$0.20 |
Per SMS |
MMS to any destination (NZ or international) |
$0.50 |
Per MMS |
Data associated with MMS (There will be charges for data used to send and receive MMS when roaming) |
No charge |
|
SMS to Warehouse Mobile Support (for example “bal” sent to 801 or SAFE Texts sent to 7233) |
Free |
|
Data (non MMS) |
Rate |
Basis of Charge |
Data associated with mobile internet usage |
$0.08 |
Per MB, rounded up to the nearest 1KB then rounded to the nearest full cent. Minimum 1c charge per session. |
Directory Services |
Rate |
Basis of Charge |
Voice call to 018 national directory services |
$1.00 |
Per call |
Voice call to 0172 international directory services |
$1.95 |
Per call |
Warehouse Mobile |
Rate |
Basis of Charge |
Customer Care 800 |
Free |
|
Customer Care 0800 284 800 |
Free |
|
Top up line 801 |
Free |
|
Service prompt to *100# |
Free |
|
Premium SMS |
Rate |
Basis of Charge |
Premium SMS services are provided by third parties and not Warehouse Mobile. Please refer to your agreement with your premium SMS supplier for applicable rates. |
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Other |
Rate |
Basis of Charge |
Toll free 0800 numbers |
Free |
|
Toll free 0508 numbers |
Free |
|
Spark Meet Me 083032 |
$1.10 |
Per minute Part minutes are rounded up to the next whole minute |
Spark Meet Me Collect 083033 |
$0.44 |
Per minute Part minutes are rounded up to the next whole minute |
083210 Spark voicemail |
$0.44 |
Per minute Part minutes are rounded up to the next whole minute |
Satellite calls |
$12.00 |
Per minute Part minutes are rounded up to the next whole minute |
Satellite texts (IRIDIUM or INMARSAT) |
$2.00 |
Per SMS |
Emergency Services (111) |
Free |