How do I bring my number to Warehouse Mobile?

Keep your number

Keeping your number is easy, simply follow the 3 steps:We'd love to welcome your old number to the Warehouse Mobile family and you'll need to complete a 2-factor authentication check to get started:Once we’ve successfully brought your number over to Warehouse Mobile, we’ll send you a text to your new SIM to let you know.

• Buy a Warehouse Mobile SIM online or in store
• Dial 800 to activate it.
• Register for My Warehouse Mobile and follow the steps to bring your number over.
• An SMS will be sent to your old providers SIM for 2 factor authentication.
• You will need to respond from that SIM within 2 hours before the number porting will begin.
• The authentication process may take up to 2 business days. This can sometimes take time while a real person checks, so any requests made after 3:45pm may be started the next business day.

Currently on Prepay?

We need your existing SIM’s serial number, it’s printed on the back of your old SIM card. This is typically 12 to 18 digits long depending on your previous mobile provider:Coming from Vodafone? We are after 12 digits, if you've got 16 digits printed on your Vodafone SIM then you should only give us the last 12 digits (that means ignoring the first 4 digits which should be 6401).Moving from another network? Typically there will be 17 or 18 digits.

Currently on Pay monthly?

We need your existing providers account number, it can be found on your monthly bill. Make sure your old account is active when submitting your number transfer request.Once you have come over, make sure you contact your previous mobile carrier to stop those pay monthly bills. You will need to make that call, sorry we can’t help you there.