If you’ve got a Warehouse Mobile SIM, popped it in your phone and can’t get mobile signal (ie. can’t make calls, send texts or use data), give us call on 0800 284 800 and we’ll help you out.
Frequently Asked Questions
How do I monitor my usage?
My Warehouse Mobile and the Warehouse Mobile App will show what packs you have purchased; how much is left of each; and when they expire.
Note if you have purchased multiple packs you will see the total balance of these, and the expiry date will show as the date that the first one expires (even if some of the available balances will run for longer).
Full usage history is available by calling Customer Care on 800.
How do I purchase a pack?
There are four ways to purchase a pack:
Send an SMS message to 801 with “Buy 4Text” or “Buy 4Talk” or “Buy 4Data” or “Buy 8Data” or “Buy 30Data” (separate message for each pack)